We have confidence that you will be 100% satisfied with our products. Your access to, and use of, Uniqacces is subject to the following terms and conditions. By using Uniqacces you represent that you have read, understood and accepted these terms and conditions, and agree to be bound by them.
REFUND & RETURN POLICY
We shall refund your payment if you decide to cancel your orders within 24 hours after your order status have been listed as processing and prior shipment except for the transaction fees charged which is non-refundable. Once your order status have been listed as complete and received an email for the tracking number, you are not allowed to do refund.
We offer a 7 days money back guarantee (from received date) for defective product, such as product(s) broken, dusted and diamond drop off. Beside the defective product, we are not allow to change / refund. All the transportation / shipping fees must pay by customers.
We also offer to change size, if you can’t fit the dress. Customer may contact our customer service within 3 days. The exchange is not including shipping fees. Shipping fees will be follow the weight price. Customer must return back the dress with good conditions, no perfume smell, no broken and with original dress tag.
Customers can Email / Whatsapp intent for a product return to [email protected] / 013-7979 759. Once we’ve confirmed the defect and approved your return request, please ship the product(s) back to us on your own cost and we’ll deliver you the replacement products(s) within 7 working days.
No adjustments of the products price are located in the site. All the products price are not included shipping fees, customers shall pay the shipping fees that listed in shipping info.
All the product photos is not allow to copy for other purpose, if you have any request for it, kindly email us [email protected] to get permission. We are provided the measurement of the product. It may have 1-2cm difference from the stated measurement due to different measurement and batch production. Accessories:Each product has protected with PU packaging and customers parcel have been wrap with bubble wrap before deliver. Apparel:Each product has protected with PU packaging.
Uniqacces reserves the right to limit quantities able to be ordered by customers. If an order is reduced in accordance with this clause, the price payable by the customer for that ordered will be adjust accordingly. Uniqacces may delay dispatch of orders due to stock availability.
Purchase & Cancellation
All the orders are automatically deleted and without any prior notice, If payment not completed in 24 hours. Uniqacces reserve the right to refuse/ cancel an order without any prior notice, if the product ordered is no longer available in stock. Customers have responsibility to check their order status before the orders completed shipped. Your shopping cart is not means reserved and it may be purchased by others, if you leave it.
Uniqacces is responsible to give tracking number to the customers via email after shipping complete, if you are not receiving any tracking number, Please check your Junk mail before email to us: [email protected]. For more information, please check shipping info.